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Disability action plan

Victoria Legal Aid's (VLA) disability action plan aims to strengthen access for people with a disability to all VLA services. The VLA disability action plan, which complies with the Disability Services Act 2006, was developed in consultation with a variety of external organisations. 

The plan’s four key objectives match those in VLA’s strategic plan:

  • To increase the provision of quality legal aid services on an equitable basis throughout Victoria.
  • To build a workforce that is best equipped to achieve VLA’s objectives.
  • To develop and maximise VLA’s collaborative relationships with other organisations to improve access to justice for all.
  • To efficiently manage resources to best meet  objectives.

Planned actions include:

  • revisiting VLA’s approach to its community education publications, both printed and online
  • checking whether VLA phone lines are accessible to people with speech or hearing impairments
  • reviewing duty lawyer and legal advice services to ensure they are accessible to people with a disability
  • encouraging private practitioners to act for people with a disability through VLA grants of legal assistance.

The plan also addresses staff needs, committing VLA to be an organisation that is supportive of staff with a disability and one that encourages people with a disability to work at VLA.

The full disability action plan document is vailable for download below.

VLA disability action plan - Word, 1.7mb The disability action plan outlines our objectives and planned actions to strengthen access to our services for people with a disability.